Does ECCO offer free returns? What's their exchange policy?

What's ECCO returns and exchanges policy? Can you return in-store? How many days do you have to return items to ECCO for a full refund? Do I need a receipt to return my item to ECCO? Do items need to be in new condition?
ECCO's returns & exchanges policies are rated: 2.5 - 2 ratings

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Knoji Staff
130
Posted Jun 15, 2017

ECCO does not currently offer free returns and exchanges. Their policy may change from time to time, but you can see their latest policy on their returns and exchanges policy page.

Also, you can check their homepage to see if they have any additional updated info on returning items.

Shopping tip: (October 22, 2018): Use promo code SEPT16 to save 25% off at us.shop.ecco.com — redeem it here. You can also view more ECCO promo codes.

As of Monday, Amazon.com is also offering 30% off ECCO items on their website.

Update: we've found 11 more comfort & health shoes stores that currently offer free returns & exchanges and 2,075 fashion stores that are offering free returns & exchanges . You can also view all 6,190 stores that offer free returns & exchanges across all categories.

This user rated ECCO's returns & exchanges policies: 1.0
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Knoji Staff
130
Posted Jun 15, 2017

Yes, ECCO does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit ECCO's page here.

This user rated ECCO's returns & exchanges policies: 4.0
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Rated 3.9 - 12 reviews

About ECCO

ECCO is a major comfort & health shoes company operating the e-commerce site us.shop.ecco.com. ECCO sells its products and services in the comfort & health shoes vertical, offering discounts and promo codes to its customers infrequently. ECCO has good ratings among shoppers on Knoji, with 12 ratings and an average rating of 3.9 stars. ECCO scores well compared to other brands in the comfort & health shoes industry, providing 6 e-commerce features to better serve its customers.

ECCO's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that ECCO may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that ECCO may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that ECCO may not accept debit & prepaid cards currently. Read full answer >>
PayPal:
Maybe
It appears that ECCO may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that ECCO may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that ECCO may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
ECCO supports a promo code box on their website. Check the ECCO promo codes page for the latest coupon codes from ECCO. Read full answer >>
Sales:
Maybe
Military Discounts:
Maybe
It appears that ECCO may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that ECCO may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that ECCO may not offer student discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that ECCO may not offer price matching currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that ECCO may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that ECCO may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that ECCO may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that ECCO may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
ECCO offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Loyalty Programs:
Maybe
It appears that ECCO may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Yes
ECCO offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Read full answer >>
Reviews:
Maybe
It appears that ECCO may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that ECCO may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that ECCO may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that ECCO may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that ECCO may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that ECCO may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that ECCO may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
ECCO offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features